Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients.cSusan Keane Baker
Strategies for Building Satisfying Patient Relationships New England Healthcare Assembly This book fills a huge void in the areas of medical education and the delivery of patient service. The clear advice about how to identify and respond to patient needs and preferences is essential reading for physicians and those who work with them. If the personal rewards of medicine are important to you, read this book. -Joseph A. Lieberman, III, chairman, department of family and community medicine, clinical professor of family medicine, Thomas Jefferson UniversityThis important resource describes how to develop the qualities of understanding, empathy, and compassion that help to meet and exceed patient expectations. Managing Patient Expectations is filled with realistic and cost-effective strategies for maintaining patient satisfaction, creating loyalty, and increasing referrals. Susan Keane Baker explains how to find out what patients really think and how physicians can best respond in a variety of situations. Co-published with the Healthcare Assembly Press.
Read online Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients Buy and read online Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients Download Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients for pc, mac, kindle, readers Download to iPad/iPhone/iOS, B&N nook Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent
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Author: Susan Keane Baker
Page Count: 304 pages
Published Date: 21 Aug 1998
Publisher: John Wiley & Sons Inc
Publication Country: New York, United States
Language: English
Type: PDF
ISBN: 9780787941581
File Name: Managing.Patient.Expectations.The.Art.of.Finding.and.Keeping.Loyal.Patients.pdf
Download Link: Managing Patient Expectations The Art of Finding and Keeping Loyal Patients
---------------------------------------------------------------
Author: Susan Keane Baker
Page Count: 304 pages
Published Date: 21 Aug 1998
Publisher: John Wiley & Sons Inc
Publication Country: New York, United States
Language: English
Type: PDF
ISBN: 9780787941581
File Name: Managing.Patient.Expectations.The.Art.of.Finding.and.Keeping.Loyal.Patients.pdf
Download Link: Managing Patient Expectations The Art of Finding and Keeping Loyal Patients
---------------------------------------------------------------
Strategies for Building Satisfying Patient Relationships New England Healthcare Assembly This book fills a huge void in the areas of medical education and the delivery of patient service. The clear advice about how to identify and respond to patient needs and preferences is essential reading for physicians and those who work with them. If the personal rewards of medicine are important to you, read this book. -Joseph A. Lieberman, III, chairman, department of family and community medicine, clinical professor of family medicine, Thomas Jefferson UniversityThis important resource describes how to develop the qualities of understanding, empathy, and compassion that help to meet and exceed patient expectations. Managing Patient Expectations is filled with realistic and cost-effective strategies for maintaining patient satisfaction, creating loyalty, and increasing referrals. Susan Keane Baker explains how to find out what patients really think and how physicians can best respond in a variety of situations. Co-published with the Healthcare Assembly Press.
Read online Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients Buy and read online Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients Download Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients for pc, mac, kindle, readers Download to iPad/iPhone/iOS, B&N nook Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent
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